ISO 9001: Quality Management System – Equipment Maintenance



There are many benefits to becoming ISO 9001:2015 Certified. Those benefits, in a well-established quality management system, extend throughout the organization to all levels.


In Section 7.1.3 of the ISO 9001:2015 standard Infrastructure is discussed. The standard states:


“The organization shall determine, provide and maintain the infrastructure necessary for the operation of its processes and to achieve conformity of products and services. “


Note: Infrastructure can include:


a) Buildings and associated utilities;

b) Equipment, including hardware and software;

c) Transportation resources;

d) Information and communication technology


In this blog post we will focus on the equipment (hardware) that the organization utilizes to produce its products during the manufacturing process or similar.


First, let’s begin with what would be considered a common-sense approach to maintaining your organizations infrastructure. Just like all things in this world of ours, if you do not maintain whatever it is you have it will inevitability fall apart. It is quite literally a law of the universe called entropy, that all things over time move toward disorder! So, your equipment needs to be maintained and taken care of. One such approach to ensuring our machines and equipment do not fall apart is to preventive them from doing so through a regular maintenance schedule. Hence, all organization should have to some degree a preventive maintenance schedule for their equipment and machines that need it. What does such a preventive maintenance program look like?

The initial steps to putting together a preventive maintenance schedule is to create a list or log of all the equipment the organiza